Characterization of Service and Customer Service in Informal BusinessesOf the Esmeraldas Cantón

Authors: Betancourt Aguilar, Freddy L.; Bautista Segovia, Alexandra M.; Suárez Surí, Pedro R.

Format: Article

Status: publishedVersion

Description

Publication Year: 2018

Language: spa

Topic: servicio al cliente; atención al cliente; negocio informal; economía; informal; trabajo informal.
Customer service; customer service; informal business; informal economy; informal work.

Repository: Revista Pontificia Universidad Católica del Ecuador - Sede Esmeraldas

Get full text: https://revistas.pucese.edu.ec/hallazgos21/article/view/217

Rights: openAccess

License: Derechos de autor 2018 Hallazgos21, develando ciencia por el desarrollo